About Custom Survey Form Tool
A custom survey management tool developed for an Insurance company to handle their customer operations. This allows the admin to create custom survey forms that staff members can fill while conducting customer surveys, new customer intake and customer feedback. Various types of questions available are open ended text box, radio button, multi-checkbox, file upload, date field and matrix question. The results of the survey can be analyzed and viewed in a detailed graphical report. Also, the admin can set custom notifications on certain types of answers to any question.
Features
- Custom survey form management for insurance company
- 11 types of questions are available like open ended text box, radio button, multi-select checkbox, matrix, file upload, date field, etc.
- Assign survey forms to staff members with location wise filters
- Staff can conduct intake survey responses from customers
- Custom push notifications on certain answers in any question
- Detailed reporting tool for analyzing survey response
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